Features

Breakfast at Hale Kai Hawaii is served on the upper lanai, overlooking the Pacific Ocean and Hilo Bay.  The gourmet breakfasts include Hawaii Island coffee, island fruits and breads, and special dishes such as coconut-macadamia pancakes, basil and feta frittatas, Hawaiian sweetbread baked French toast, pineapple scones, Portuguese sausage, and more.  Coffee and tea are available at 7:30 am and breakfast is served at 8 am.

A Common Room is available with refrigerator, ice, microwave, glasses and utensils, books, magazines, dining, and touring information.

WiFi, high-speed internet access is available free of charge throughout the property.


General Info

Hale Kai Hawaii is entirely Smoke-Free.

Check-in. 3 to 6 pm   Check-out. 11 am

If arriving later than 6 pm, we will leave a note on the front door with directions to your room.  Please call in advance of your arrival if you need to make other arrangements.  

Guest Access
The entrance to all guest rooms requires the use of outside stairs.  There are up to 30 gentle steps in flights of 3 to 10 steps.  The stairs have handrails and are lighted at night.

Parking
Onsite parking is provided free of charge. 

Reservations

Advance Reservations 
Two night minimum on consecutive nights.  We recommend reserving at least three nights, so that you can see more of the many sights on the east side of the Island of Hawaii.

One Night Reservations  
Accepted a few days in advance or when they fill a gap between two prior reservations. 

Holiday Reservations
No check-ins or check-outs on December 25 or January 1.  A continental breakfast will be served on December 25 and
January 1.  

The Nitty Gritty

Rates
Rates plus tax.  Based on double occupancy.  Until confirmed, rates are subject to change without notice. 

Hawaii State Tax Information.  
General Excise Tax Number, GE-062-443-5200-01.
Transient Accommodations Tax Number TA-062-443-5200-01.
General excise tax rate, 4.166%.  Transient accommodations tax rate, 10.25%.

Cancellation Policy
Full refund of deposit if notified 30 days prior to arrival; thereafter, refund of deposit if room is re-booked. 

Cancellations received less than 30 days prior to arrival and no-shows are responsible for deposit amount.  During the Merrie Monarch Festival, full refund of deposit is provided if notified 120 days prior to arrival.